Responsible Gaming

We care about our players and want to make sure that your time spent online with us is fun and sustainable. We do this by:

• Giving you access to safer gambling tools to help you manage how you play.
• Developing behaviour monitoring tools to help you play responsibly.

As part of our commitment to safer gambling, we aim to make zero revenue from harmful gambling.

Keep it fun

Be proactive and try to stay aware of your habits. Uni Bet Casino has handy tracking tools available to help playing responsibly become second nature.

Test your player profile

Answer nine quick questions and we’ll let you know if you may need help to keep your betting fun.

Switch on Reality Check

These notifications pop up regularly with details on how long you’ve been playing, and how much you’ve won, lost and wagered in that time. You can choose whether they appear every 30, 60 or 90 mins.

Feel safe with our behaviour monitoring tool

We’ll help you keep your activity on a fun level by letting you know of any major changes in your behaviour, such as betting more than usual or spending more time online.

Stay in control

We offer a variety of tools to help ensure you only spend the time and money you can afford. Get in touch with one of our friendly support agents if you’d like some help in setting limits.

Deposit Limit

This lets you control how much money you can deposit over a rolling period of 24 hours, 7 days or 30 days. Once you’ve hit your limit, you won’t be able to deposit until your limit resets.

How it works:

If you set a deposit limit of €50 every 7 days and then deposit €50, you won’t be able deposit any further money until the 7 days is up.

Setting a deposit limit is an essential part of managing your play.

Net Deposit Limit

Set a voluntary Net Deposit Limit to control the net amount you can deposit every day, week, or month. Every time you make a deposit, you get closer to reaching your Net Deposit Limit. However, the more funds you win and withdraw, the more you can deposit.

Product Block

Love the occasional sports bet but keep getting drawn to the poker tables? This tool lets you block access to a product for 24 hours, 7 days, 1 month, 3 months or 6 months.

How it works:

If you choose to block access to Poker for one week, you won’t be able to play on that product until the block expires.

A product block can help to remove unnecessary temptation.

Take a break

If your betting is having a negative impact and the limits you’ve set are not doing enough to control your play, please block yourself from logging in for as long as you feel necessary.

Time Out

This option is ideal if you want a short-term break up to a maximum of 6 weeks. We won’t notify you when your break comes to an end, but your account will automatically reactivate.

How it works:

You’ll choose how long you want to take a break for and accept the terms and conditions. Once you’ve confirmed the break, you will be logged out of your account and blocked from logging in again until the break is over.

Self-Exclusion

Our self-exclusion option lets you block access to your account for 6 months, 1 year, 2 years, 3 years, or 5 years. You’ll need to call us to reactivate your account.

How it works:

You’ll choose how long you want to exclude for and accept the terms and conditions. Once you’ve confirmed the break, you’ll be logged out of your account and blocked from logging in again until the exclusion period is over.

BetBlocker

BetBlocker is a free app that blocks access to gambling websites and apps across all your devices, helping you take a break from gambling.

It’s free for everyone and doesn’t require registration.

Get help & support

We’re always here to support you with any questions or worries you have, and our customer support agents can assist with setting limits or using any of our onsite tools.

Find our contact details by opening the “Responsible Gaming” section in the Help Centre and selecting the particular topic you need help with.

If you or someone you know is affected by problem gambling, we recommend visiting the following trusted sites. They can provide specific help about playing responsibly and advice on how to approach gambling issues.

Problem Gambling Ireland

This site provides support for anyone affected by problem gambling in Ireland. Find self-help articles, harm-minimisation tips and details of local treatment centres. https://www.problemgambling.ie/

BeGambleAware

Access free, confidential help by phone or online with BeGambleAware. Learn about how gambling works, check if you or someone you know may have a problem and find tips on how to stay in control.

Gambling Therapy

Gambling Therapy is a global service offering free practical advice and emotional support to anyone affected by problem gambling. https://www.gamblingtherapy.org/en

Gamblers Anonymous

Gamblers Anonymous is a fellowship of men and women who share their experience with problem gambling with an aim to helping other compulsive gamblers recover. https://www.gamblersanonymous.ie/

QuitGamble.com

QuitGamble.com is an online platform for people with gambling problems and their relatives. You can share experiences and find the support you need to help you stay in control. It’s available 24/7 in the mobile app and on desktop. https://quitgamble.com/

Underage Gambling

To diminish the chance of underage gambling, we ask for identification and documentation if we suspect a customer is under 18.

Although we dedicate a lot of time and resources to ensure there are no minors playing, we feel this prevention works best as a shared responsibility between us and the minor’s parents/guardians.